Airpod starts crackling noise after firmware upgrade
Do you have airpod pro 1st gen?
Have you noticed one or both of the airpods start to crackle recently - just after the latest firmware upgrade?
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User profile for user:
ManJor
User level:
Community Specialist
Hello loyal_customer82,
It sounds like you've heard a crackle with your first generation AirPods Pro. In this case, we would recommend taking the related steps here for a solution: If your AirPods Pro (1st generation) make crackling or static sounds
If your AirPods Pro (1st generation) make crackling or static sounds
Follow these steps.
1. Make sure that you have the latest software on your connected iPhone, iPad, iPod touch, or Mac.
2. Check that your connected device is nearby, and there's no wireless interference or obstructions between you and your device.
3. Listen to audio from a different app to see if the app causes the issue.
If you still experience sound quality issues—or if the issues increase in loud environments, with exercise, or while talking on the phone—refer to AirPods Pro Service Program for Sound Issues.
Mentioned above is a service program that can help, be sure to confirm the AirPods Pro model and the original date of purchase for this program.
"The program covers affected AirPods Pro for 3 years after the first retail sale of the unit."
We hope it helps out.
Take care.