i purchased a new imac 21.5 in the 2021 and recieved a 2019 imac with catalina program which was outdated, my concern why i recieved a 2 year old computer, i have reciepts

i purchased a new 21.5 iMac in April 2021, but received an iMac from 2019

i didn't realize until i notice my catalina is outdated, why would apple charge me over $2000 in 2021 and send me a computer from 2019 ??



Posted on Sep 28, 2023 4:36 PM

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Posted on Sep 28, 2023 4:39 PM

Yes, the 2019, 21.5” iMac was sold from March 2019 to April 2021. There were no newer versions of the 21.5” manufactured.

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i purchased a new imac 21.5 in the 2021 and recieved a 2019 imac with catalina program which was outdated, my concern why i recieved a 2 year old computer, i have reciepts

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