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phela Author

Level 1

4 points

the configuration is not available

i am getting a message that the configuration could not be downloaded the configuration is not available on an i pad i purchused from a school after i reset it

Posted on Sep 28, 2023 5:16 PM

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LotusPilot

Community+ 2024

Level 10

290,960 points

Posted on Sep 29, 2023 4:09 AM

The presence of a management profile indicates that the device is still centrally managed by an Enterprise or Educational establishment. Devices that are supervised or configuration locked by an MDM platform can usually only be released from central management by the platform that manages the device. Be aware that Apple will not assist with removal of management profiles.

Unless you are lucky - and have the option to delete the profile from iPad Settings - you’ll need to seek assistance directly from the System Administrator who manages the device.

Install or remove configuration profiles on iPad - Apple Support

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the configuration is not available

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