Cant Remember Passcode
I cant remember my passcode from my old phone that got destroyed however I need it to gain back access to my new iphone. I’ve lost all my subscriptions everything. I need help.
iPhone 15 Pro Max, iOS 17
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User profile for user:
Chris_D13
User level:
Community Specialist
Hello Devonsmithjr,
It sounds like you're being prompted to verify a previous passcode to approve your device access to sensitive data, like credit cards and passwords.
If you can't recall the previous passcode, you'll still be able to sign into iCloud, however, some information will be reset. You'll see a forgot passcode option to tap, and you can continue to reset the data and sign in.
If you can't recall the previous passcode, the "End-to-end" encrypted data items will be reset in the "Data categories and encryption" section in the article below:
iCloud data security overview - Apple Support
Kind regards.