Random iTunes Credit appeared in account?

Was updating some apps today to see that I have almost 30 dollars worth of credit that wasn't in my account prior. No charges on my cards, nothing like that, but about 28 dollars worth of credit and I have no idea where it came from.

Trying to figure out where this came from, if its actually real or usable, anything like that. No hacked account or anything, I have no clue. Any help is appreciated.

iPhone 13 Pro Max, iOS 17

Posted on Sep 28, 2023 9:12 PM

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Question marked as Top-ranking reply

Posted on Oct 1, 2023 1:23 PM

Hi jsanz01,


Please check out this link, which explains what to do if your Apple Account balance seems to be inaccurate, which may help: Check your Apple Account balance


If your Apple Account balance seems incorrect

* If you think that your Apple Account balance is incorrect, sign out of the App Store or iTunes Store. Then sign in and check the balance again. 
* If you still think that the balance is incorrect, check your purchase history to see whether you bought an item or a subscription renewed.


If you need assistance, please contact Apple Support, as they'll be in the best position to help. You may be able to reach them here: Get Support


Thanks!

1 reply
Question marked as Top-ranking reply

Oct 1, 2023 1:23 PM in response to jsanz01

Hi jsanz01,


Please check out this link, which explains what to do if your Apple Account balance seems to be inaccurate, which may help: Check your Apple Account balance


If your Apple Account balance seems incorrect

* If you think that your Apple Account balance is incorrect, sign out of the App Store or iTunes Store. Then sign in and check the balance again. 
* If you still think that the balance is incorrect, check your purchase history to see whether you bought an item or a subscription renewed.


If you need assistance, please contact Apple Support, as they'll be in the best position to help. You may be able to reach them here: Get Support


Thanks!

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Random iTunes Credit appeared in account?

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