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iamhazzie Author

Level 1

4 points

Ordered wrong MBP 2022 model

While ordering my mbp m2 2022 13 inches model. I mistakenly selected 512 gb ssd but I actually had to upgrade the ram. The order is still being processed. What can be done to reverse the damage?

Posted on Sep 28, 2023 10:18 PM

Top-ranking reply

ku4hx

Level 7

23,958 points

Posted on Sep 28, 2023 10:28 PM

"I mistakenly selected 512 gb ssd but I actually had to upgrade the ram". One doesn't follow the other.

You can talk to Apple about aborting the order: Official Apple Support

Once received, if you can't stop the order, you have 14 days to get a full refund. Then you reorder correctly.

Returns & Refunds - Shopping Help - Apple

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Top-ranking reply

ku4hx

Level 7

23,958 points

Sep 28, 2023 10:28 PM in response to iamhazzie

"I mistakenly selected 512 gb ssd but I actually had to upgrade the ram". One doesn't follow the other.

You can talk to Apple about aborting the order: Official Apple Support

Once received, if you can't stop the order, you have 14 days to get a full refund. Then you reorder correctly.

Returns & Refunds - Shopping Help - Apple

TheLittles

Level 10

211,627 points

Sep 28, 2023 10:31 PM in response to iamhazzie

iamhazzie Said:

"Ordered wrong MBP 2022 model: While ordering my mbp m2 2022 13 inches model. I mistakenly selected 512 gb ssd but I actually had to upgrade the ram. The order is still being processed. What can be done to reverse the damage?"

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Keep an Eye on the Refund Status:

If you go about cancelling your order, then keep an eye on the refund. Find out how to here: Check the Status of a Refund for Apps or Content that you Bought from Apple - Apple Support

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Ordered wrong MBP 2022 model