Emoji and Microphone icons missing

My XR phone updated to 17.0.2 and now the Emoji and Microphone icons have disappeared to the side of the screen and do not respond, I know this question has been asked a number of times but is it coincidence that it happened after a software update. How do I get them back?

iPhone XR

Posted on Sep 29, 2023 5:34 AM

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Oct 1, 2023 2:47 PM in response to Hampshirelad

Hi Hampshirelad,


Thanks for posting. We'd like to get an understanding of your question to see how we can help out.


Can you clarify which app you're referring to? Knowing this will help narrow things down and work out the best steps you can try for troubleshooting.


Also, when you say they're on the side of the screen, where are you referring to?


If you're referring to Messages, you might mean the iMessages apps as shown here. With iOS 17, the microphone icon is replaced by a red waveform icon that you can see below: Use iMessage apps in Messages on iPhone - Apple Support


"Use iMessage apps in Messages on iPhone

You can play a game, record audio messages, share songs, and more—all through iMessage apps—without leaving the Messages app . You can customize the list or expand your options with iMessage apps you find in the App Store.

After tapping the Apps button in a Messages conversation, the Send menu appears, with a list of features to add to your message."


If that's not what you're referring to, try to Restart your iPhone and test to see if that helped. Let us know.


Cheers.


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Oct 2, 2023 6:27 AM in response to Hampshirelad

Thanks for the reply, Hampshirelad.


It sounds like the keyboard might be zoomed in a bit if the icons are shown but just not centered or inline with the keyboard.


Let's check if this is set up by following these steps:


1. Go to Settings  > Accessibility > Zoom, then turn on Zoom.
2. Adjust any of the following:

* Smart Typing: Switch to Window Zoom when a keyboard appears.


To check other Zoom and Accessibility settings, continue here: Zoom in on the iPhone screen - Apple Support


All the best.

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Emoji and Microphone icons missing

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