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Is Amazon Music broken on a Mac running OS Sonoma 14.0?

When i now (after installing Mac OS 14.0) launch Amazon Music I receive "The application Amazon Music.app can't be opened?" Is there a known problems and any suggestions for a fix?

MacBook Air 13″, macOS 14.0

Posted on Sep 29, 2023 6:34 AM

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Posted on Oct 18, 2023 4:12 PM

I received the same error after updating to Sonoma, I had to contact to Amazon support to get a working Mac desktop app:


https://music.amazon.com/help/apps


Seems like it should be simple enough to find this link, but I couldn't find it anywhere in their Help or FAQ documentation.


But can confirm that the macOS app I downloaded from that link is working for me on Sonoma 14.0

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Question marked as Top-ranking reply

Oct 18, 2023 4:12 PM in response to JSC07657

I received the same error after updating to Sonoma, I had to contact to Amazon support to get a working Mac desktop app:


https://music.amazon.com/help/apps


Seems like it should be simple enough to find this link, but I couldn't find it anywhere in their Help or FAQ documentation.


But can confirm that the macOS app I downloaded from that link is working for me on Sonoma 14.0

Is Amazon Music broken on a Mac running OS Sonoma 14.0?

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