cellphone number doesn't work for imessage
How can a cellphone number not be used for imessage? I have activated it but it still doesn't work
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User profile for user:
bryanr14
User level:
Community Specialist
Hello nanda275,
Thank you for reaching out in Apple Support Communities. To troubleshoot iMessage for your phone number, we suggest to follow these steps:
If you have issues with Messages after you set up a new device
If you experience issues like conversations in Messages showing up as separate threads or sent messages appearing as green message bubbles instead of blue message bubbles when you set up a new device, update your settings using the following steps:
1. Update your device to the latest version of iOS or iPadOS if needed.
2. In the Settings app, tap Cellular. Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on.
3. In the Settings app, tap Messages. Turn iMessage off and then back on.
4. Tap Send & Receive.
5. Tap the phone number that you want to use with Messages.
Following these steps may help and is outlined in this helpful article: If you can't send or receive messages on your iPhone or iPad - Apple Support
Kind regards.