Front camera got complaint in updating 17 ios

Hi, 

   I’ve been using iPhone 11 Pro for almost 3 years. I came to know about the new latest iOS 17.0.2 (21A351) and put on update overnight. After this update my front camera of the said phone has been damaged and one straight line occurred while opening fromt camera. I am totally dissatisfied and disappointed on this issue. From 2012 onwards i am using apple and this is the first time i am getting such an experience from Apple.

iPhone 11 Pro, iOS 17

Posted on Sep 29, 2023 8:04 AM

Reply
1 reply

Oct 1, 2023 5:06 PM in response to narayanan291

Hi narayanan291,


We'd love to help resolve the issue you're having. Let's try a couple of things to see if we can get this resolved for you.


  1. We recommend restarting your device following the steps here: Restart your iPhone - Apple Support
  2. Follow the troubleshooting steps here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support
  3. If the issue is unresolved, reach out to Apple Support directly here: Contact Apple Support


Cheers!


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Front camera got complaint in updating 17 ios

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