My brother passed away and I tried to access his iPhone with codes I thought would unlock it and got locked out. I will be getting a death certificate and POA for his estate. Is there anyway to unlock his phone?

Question

Level 1

4 points

My brother passed away and I tried to access his iPhone with codes I thought would unlock it and got locked out. I will be getting a death certificate and POA for his estate. Is there anyway to unlock his phone?

I tried to unlock his iPhone and entered the wrong code too many times and no it is locked. He passed away and I am awaiting a death certificate and POA. How can I unlock his iPhone. I do have access to his email. I do not have access to his Apple ID. I am not sure if it is the same as his email password.

Posted on Sep 29, 2023 9:56 AM

Answer 1

Sep 29, 2023 10:07 AM in response to 1257Glencoe

You can request access to his Apple ID:

How to request access to a deceased family member's Apple account - Apple Support

However, the data on the phone is lost.

My condolences on your loss.

Answer 2

KiltedTim

Level 10

238,550 points

Sep 29, 2023 10:05 AM in response to 1257Glencoe

Basically, no. By flowing the process to gain access to his icloud account, you can access any data he has stored in the cloud, including backups, but it is not possible to bypass the lock code on the phone itself without erasing it completely.

My brother passed away and I tried to access his iPhone with codes I thought would unlock it and got locked out. I will be getting a death certificate and POA for his estate. Is there anyway to unlock his phone?

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