how do i put my phone in recovery mode if it keeps going onto apple sign

it keeps showing apple sign instead of recovery mode

Posted on Sep 29, 2023 1:48 PM

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Question marked as Top-ranking reply

Posted on Oct 2, 2023 7:03 AM

Hello rach2df3,  

Welcome to the Apple Support Communities.  


The following Apple Support article explains how you can put your device in recovery mode and set it up again: If you can't update or restore your iPhone or iPod touch - Apple Support


Please be sure that you have an existing backup of your device before restoring as this will completely erase and set up your iPhone as a new device: Locate backups of your iPhone, iPad, and iPod touch - Apple Support


If you are unable to restore your device using the steps above, please contact Apple for more help here: Apple Support.


All the best!


1 reply
Question marked as Top-ranking reply

Oct 2, 2023 7:03 AM in response to rach2df3

Hello rach2df3,  

Welcome to the Apple Support Communities.  


The following Apple Support article explains how you can put your device in recovery mode and set it up again: If you can't update or restore your iPhone or iPod touch - Apple Support


Please be sure that you have an existing backup of your device before restoring as this will completely erase and set up your iPhone as a new device: Locate backups of your iPhone, iPad, and iPod touch - Apple Support


If you are unable to restore your device using the steps above, please contact Apple for more help here: Apple Support.


All the best!


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how do i put my phone in recovery mode if it keeps going onto apple sign

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