macOS Sonoma and issues with MS Word 365 for Mac

Since I downloaded macOS Sonoma, MS Word on Mac does not print solid black bullet points taken from the Symbols Font file. I have replicated the issue on my wifes MBP and it works fine prior to installing Sonoma but having downloaded it, solid black bullet points are printed as white boxes. They look fine on the screen but when you print or convert to pdf they show as black boxes (suggesting that the character can not be found).


If you want to try and replicate this, insert round black bullet points in to a word document and then go to print preview, print the document or convert to a pdf to see that the round black bullet points (taken from the Symbols Font file) do not come out as bullet points (as seen on screen) but as black square boxes.

MacBook Air (M2, 2022)

Posted on Sep 29, 2023 2:35 PM

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Question marked as Top-ranking reply

Posted on Oct 27, 2023 4:19 PM

Hi everyone,


I just downloaded Sonoma 14.1. It's available to everyone. The problem is fixed! Solid bullets appear as they should in Word in Print Preview as well as when printed. Same for pdfs.


The Microsoft Community forum was the one that alerted me to the fix today.







31 replies

Oct 18, 2023 12:47 AM in response to RichardGoold

Hello,

Me too, I have the same issue.

I cross checked on Microsoft users website. The issue is also related.

...I really appreciate Apple products. But at work we use Word/Excel/PowerPoint.

Hope Apple and Microsoft will fix this rapidly.

In the end, the end users are annoyed by this lack of collaboration between Apple and Microsoft.

Running Word/Excel/PowerPoint should be exactly the same on both platforms (MacOS and Windows).

Rgds,

sergioSCHWEIZ

Nov 5, 2023 1:54 PM in response to RichardGoold

Since upgrading to Sonoma 14.1, I have issues with microsoft office 365 in word. In a document, when I click my mouse the document scrolls all the way up to the top. I also have issues with a blue border that pops up on the screen. When I use my space bar, the document will not insert a space. This is very frustrating and time consuming when typing notes for graduate school. I would appreciate any help. Thank you.

Oct 11, 2023 10:29 AM in response to RichardGoold

Word 16.78 now correctly saves default Symbol bullets to PDF and Word .docx documents. The PDF prints to my AirPrint configured laser printer from either Apple's Preview, or the Terminal lp command with solid round bullets and the Word .docx, when printed to the same printer from Word, has empty square bullets.


Opening the .docx in Pages v13.2, Word, or the Finder's Quick Look shows solid round bullets, and printing from Pages produces proper bullets on the laser printer.


So Word 16.78 is still having issues sending Symbol fonts to my laser printer from an open Word .docx document.


Tested: macOS Sonoma 14.0

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macOS Sonoma and issues with MS Word 365 for Mac

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