You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

overheating phone

the iPhone 15 keeps on overheating what should we do

iPhone 15

Posted on Sep 29, 2023 5:38 PM

Reply
1 reply

Sep 29, 2023 5:53 PM in response to applefansahd

Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support:


Note that both of the above have options to receive a callback or chat


If you are not seeing this your phone has not overheated. However, if you fast charge your phone may pause charging at 80% and display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging.



overheating phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.