My son's IPAD screen does not respond to any touch. I have restarted the device by pressing the home and power buttons but when it comes to inputting the passcode, the screen remains unresponsive. All options that I can find are to press and hold the home and power buttons but there is nothing to actually fix the screen remaining unresponsive.
iPad (7th generation)
Everything? Perhaps not...
To reiterate, If you continue to experience difficulties, you will need to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Everything? Perhaps not...
To reiterate, If you continue to experience difficulties, you will need to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, try a forced-restart:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
IPADKEYPADNOTWORKING Said:
"IPAD 7 screen un repsonsive even after a restart: My son's IPAD screen does not respond to any touch. I have restarted the device by pressing the home and power buttons but when it comes to inputting the passcode, the screen remains unresponsive. All options that I can find are to press and hold the home and power buttons but there is nothing to actually fix the screen remaining unresponsive."
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Troubleshooting a Frozen iPad:
Something is stuck running in the background. So, try the tips at these Apple Support links:
Thank you for that, none of those worked, I have tried several restarts and IOS upgrades but nothing seems to work.
I have a keyboard that does work but there is nothing I can see to test / restart the screen.
Thank you for that, none of those worked, I have tried several restarts and IOS upgrades but nothing seems to work.
I have a keyboard that does work but there is nothing I can see to test / restart the screen
However on closer inspection there is a very small smudge outline on the middle left hand edge of the screen and thinking that this has depressed enough to make the screen think it already has an input and will not allow any other input.
Thoughts ?
IPAD 7 screen un repsonsive even after a restart
