You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
I am trying to activate my old Iphone 6s but not able to activate due to activation lock. I am using IPAD with same apple id and password. But its says "The Apple ID cant be used to unlock this Iphone. Please help me to get this activate. What i need to do for this
See the following Apple articles:
Activation Lock for iPhone, iPad, and iPod touch
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
How to remove Activation Lock -> How to remove Activation Lock – Apple Support (UK)
You can also contact Apple support for help, -> Get Support (apple.com)
You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.
If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.
Once Apple receive your proof of ownership, Apple will further review your request and provide an update.
See also -> Keep your receipt after you buy an Apple device
Keep your receipt after you buy an Apple device – Apple Support (UK)
See the following Apple articles:
Activation Lock for iPhone, iPad, and iPod touch
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
How to remove Activation Lock -> How to remove Activation Lock – Apple Support (UK)
You can also contact Apple support for help, -> Get Support (apple.com)
You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.
If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.
Once Apple receive your proof of ownership, Apple will further review your request and provide an update.
See also -> Keep your receipt after you buy an Apple device
Keep your receipt after you buy an Apple device – Apple Support (UK)
Thanks for your response. I am using IPAD now with same apple ID even if i put the same apple id and password. Its shows incorrect apple id.
I dont have purchase documents as its gifted from my company.
How i can activate the same. Please help me.
as its gifted from my company.
Then you need to contact your company - IT department.
Activation Lock and Using Apple ID
