My sons phone has been locked for a while. I have tried to unlock it. The message keeps saying iPhone unavailable. Would I need to buy a new SIM card. It has been a few months since he has used it.
iPhone 14 Plus, iOS 16
Hi Ness73,
It sounds like you'll need to restore the device through a computer if you forgot the passcode to the iPhone. You can learn how to do that here: If you forgot your iPhone passcode - Apple Support
Since you've listed an iPhone 14 Plus, if you son's iPhone uses an eSIM, you'll need to reach out to the carrier to get another one: About eSIM on iPhone - Apple Support
Let us know if you have any trouble getting the device restored.
Take care.
Hi Ness73,
It sounds like you'll need to restore the device through a computer if you forgot the passcode to the iPhone. You can learn how to do that here: If you forgot your iPhone passcode - Apple Support
Since you've listed an iPhone 14 Plus, if you son's iPhone uses an eSIM, you'll need to reach out to the carrier to get another one: About eSIM on iPhone - Apple Support
Let us know if you have any trouble getting the device restored.
Take care.
Trying to unlock my sons iPhone. It keeps coming up on screen iPhone unavailable try again in 7hrs. This is the second time it has come up.
