Icloud restore to iphone 4s
Did a backup to icloud somewhere in 2018 from iphone 4s. The back shows om itunes, but the option to restore is not available. See screenshot
iPhone 4s, iOS 9
User profile for user:
Miche11e_P
User level:
Community Specialist
Hi out6589,
Thanks for contacting Apple Support Communities!
We see that you're unable to restore an iCloud backup to your iPhone as the option to restore is grayed out, correct?
To start, check out this resource which explains the steps you can take if you're unable to restore an iPhone backup: If you can't back up your iOS or iPadOS device to a computer or restore it from a backup - Apple Support
"Try again after each step
- Make sure your Mac or PC is up-to-date. If you're using iTunes, make sure that you have the latest version of iTunes.
- Connect your device to your computer with a USB cable, and locate your device on your computer. If your device doesn't appear in Finder or iTunes, learn what to do. If you forgot your passcode or your device is disabled, learn what to do.
- Restart all your devices.
- If you use a Mac, skip this step. If you use a Windows PC and iTunes won't respond or your backup never finishes, you might need to update, change, disable, or uninstall your security software.
- If you own more than one computer, try to make a backup on your other Mac or PC. Or, use iCloud to back up your device and restore from your iCloud backup.
- If you see an alert that says an error occurred, your backup is corrupt or incompatible, or there's not enough disk space, find your error message below to learn what to do next.
- Contact Apple Support."
We hope this helps.
Take care!