How do I connect my watch to my phone. I bought but it still ask for the other person I’d and password

I bought a Apple Watch 3 I try to connect it but it gets as far as me putting ID and password of old owner I don’t know it. Need help

Apple Watch Series 3

Posted on Sep 30, 2023 9:26 AM

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Question marked as Top-ranking reply

Posted on Oct 2, 2023 1:13 PM

Hi Nana4grand,


If it is requesting the Apple ID of the previous owner, only the previous owner can remove that. They will need to disable it following the steps outlined in About Activation Lock on your Apple Watch - Apple Support


If you are unable to get in contact with the owner or seller of the device, there would be no way for you to remove that and use the Apple Watch.


Cheers.

1 reply
Question marked as Top-ranking reply

Oct 2, 2023 1:13 PM in response to Nana4grand

Hi Nana4grand,


If it is requesting the Apple ID of the previous owner, only the previous owner can remove that. They will need to disable it following the steps outlined in About Activation Lock on your Apple Watch - Apple Support


If you are unable to get in contact with the owner or seller of the device, there would be no way for you to remove that and use the Apple Watch.


Cheers.

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How do I connect my watch to my phone. I bought but it still ask for the other person I’d and password

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