Quickbooks Desktop version and Sonoma 14.0 OS?

Just updated to latest operating system for my iMac (Sonoma 14.0) and Quickbooks desktop (latest version was 2019 before they forced everyone into their overpriced online version) doesn't work. Is it incompatible with the new iMac OS ?

iPhone 14 Pro, iOS 16

Posted on Sep 30, 2023 1:15 PM

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Posted on Nov 10, 2023 3:25 PM

I've been searching for a solution, too, and it turns out upgrading to Sonoma 14.1 or 14.1.1 works! I'm running QB 2019 fine, now, and from the Reddit boards it looks like 2020 and 2021 are also fixed.


I nearly fell for the ridiculous subscription update costs. Glad I waited!

27 replies

Nov 9, 2023 2:56 PM in response to AdriTrem

It is absolutely not compatible. I found this out the hard way and had to restore my Mac back to Ventura a few weeks ago. This was preferable to paying Intuit's subscription fees when previously, a desktop license bought worked for years. It's a dirty business model, in my opinion. I'm thoroughly frustrated with so many companies going to subscription-only services so they can steadily bleed their customers for more money. Anyone abort using Quicken for something else? If so, what did you switch to?

Mar 29, 2024 12:33 PM in response to AdriTrem

This has been a struggle for me every year. Finally I found an alternative, it’s called Manager. Check it out on www.manager.io. Desktop version is free for life and its platform neutral. You can run it on windows or Mac. And they have a community which is very active and willing to help. There are some quirks that you will have to get around, but overall it’s great for small business.

Mar 6, 2024 3:06 PM in response to AdriTrem

Just upgraded to Sonoma 14.3.1 today and all is good so far. 1st version, QB crashed. Got my old 2013 upgraded as far as I could get it and ran QB until there was a fix and everything was good...yea! Much prefer just running one laptop for everything. I do just the most basic things on Quickbooks. Definitely, not worth current costs! Will be looking around for other options. Good luck everyone!

Mar 6, 2024 5:30 PM in response to Art-121

Agreed. We shut down our in-home business at the end of 2021. Then retired after working simpler jobs up until about a year ago.


But, I still use QB 2019 to track work I do on the side for former customers who are more like friends. That way, I can prove to the IRS (if they happen to do an audit) that what I invoice them for is not all profit. I can also provide the proof of expenses to produce the work, and then of course have a number for the actual net income.


All that said, there's no telling how long these older titles will run on Apple Silicon Macs. In the user's favor, there's a lot of x86 software out there. And not everything will be updated to a native app. Plus, unlike Rosetta 1 in Leopard and Snow Leopard, Apple developed Rosetta 2 on their own. So there's no licensing or other legal roadblocks to using it as long as they want.


And yes, like you, I absolutely will not use subscription accounting software. Especially not for my very simple retiree needs. Problem is, darn near everything out there is subscription software, whether it's desktop or online only access (I can't imagine why anyone would want their business data on a remote server, no matter whose it is).


I did try a whole two free accounting software products when QB desktop apps were initially crashing in Sonoma. They weren't at all easy to use or setup. And not just because they're unfamiliar.

Jun 8, 2024 7:39 PM in response to AdriTrem

I have had a small business since 2005, started using Quickbooks in 2008, been using integrated QB credit card system since about 2012.


As soon as I upgraded from Quickbooks Desktop 2023 to Quickbooks Desktop 2024, I lost the ability to take credit card payments through QB platform. The menu item "Link Merchant account to company file" simply does not work. QB platform no longer can communicate with my merchant account at merchant center.intuit.com. Despite trying all possible measures, including 2+ hours on the support line with the merchant account specialist. The merchant account specialist told me I could start manually entering credit card information directly on merchantcenter.intuit.com. He also told me to upgrade from Mac OS 14.2 to Mac OS 14.5, thinking the prior operating system OS 14.2 was obsolete for purposes of QB 2024 ( I was skeptical because QB has published that QB 2024 version needs at least Mac OSX v 12.0)


I upgraded from Mac OS 14.2 to Ma OS 14.5 and there is still no ability to do the credit card linkage function.


Been taking credit card payments on QB platform for the past 12 years. Now this function has been disabled by the mandatory upgrade to QB 2024.


Anyone else with similar experience? Have you found a solution?


My next step is to consult QB merchant specialist again on Monday and ask about trying to get a brand new account and new page set up for me at merchantcenter.intuit.com, see if that fresh account will link up to the updated QB 2024.


I have Sonoma 14.5. Was recently forced into upgrading from Quickbooks Desktop 2023 to Quickbooks Desktop 2024. Since 2008, Quickbooks has been vital to keep my small business going and the credit card processing is integral to this (using the credit card system since 2012).

Feb 16, 2024 9:00 PM in response to morganw951

I'm running QuickBooks 2020 for Mac on Sonoma 14.1.1 tonight, no issues. I was wondering if anyone else has found an alternative local (non-cloud) alternative. In the worst case I can do everything in a spreadsheet since my needs are very simple. But I have enjoyed the simplicity of QB over the years. Agree with others, I wish they didn't switch their business model to cloud-only, subscription-based. Grrr.

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Quickbooks Desktop version and Sonoma 14.0 OS?

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