My iPhone 14 does not give me the option to reset my phone it just gives the Emergency option for to enter my passcode which I do not recall how can I reset my phone

I reset my passcode for my iphone14 and do not recall the passcode, I have tried and the only option it gives me is to make an emergency call or enter my passcode which is not helpful because I don't remember my passcode, in the instructions it says to turn if off and hold there button down while plugging it into my iMac but it still doesn't give me the option to reset my phone and I don't see how to do that on my imac



iPhone 14 Pro, iOS 16

Posted on Sep 30, 2023 1:21 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2023 1:24 PM

To unlock your iPhone, follow the steps described in the Apple article:

(< iOS 15.2) -> If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

 

(iOS 15.2 and newer) you don’t need to have a computer -> If you see an iPhone or iPad unavailable message or Security Lockout screen

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


1 reply
Question marked as Top-ranking reply

Sep 30, 2023 1:24 PM in response to KarlaTecti

To unlock your iPhone, follow the steps described in the Apple article:

(< iOS 15.2) -> If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

 

(iOS 15.2 and newer) you don’t need to have a computer -> If you see an iPhone or iPad unavailable message or Security Lockout screen

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 14 does not give me the option to reset my phone it just gives the Emergency option for to enter my passcode which I do not recall how can I reset my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.