I cant access my apple id from my phone. It appears that I am locked out
I am using an Iphone 7+ and on settings, my name, apple id, icloud etc are not highlighted/ I am unable to tap on them to access my account etc.
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See -> If your Apple ID is greyed out in Settings
If your Apple ID is greyed out in Settings - Apple Support
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If you can't click your Apple ID
- Go to Settings, then tap Screen Time.
- Tap Content & Privacy Restrictions.
- If Content & Privacy Restrictions is turned on, scroll down to the Allow Changes section.
- Tap Account Changes, and set it to Allow. If asked, enter your Screen Time passcode.
If you can't click other options in Settings
- Go to Settings, then tap Screen Time.
- Tap Content & Privacy Restrictions.
- If Content & Privacy Restrictions is turned on, scroll down and check if any settings are set to Don't Allow.
- If so, tap the setting, then choose Allow. If asked, enter your Screen Time passcode.
or:
See -> Use parental controls on your child's iPhone, iPad and iPod touch
Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support (UK)
- 👉 Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.
or
If you have a MDM profile, you need to contact your company - IT department.