for some times now, my iphone is acting up. An apple employee have me paid $10. from May of this year through September 2023 neither I never received any storage 2T and also , my iphone is like compromise generally. unable to sign in, unable to receive icloud emails, unable to login to my account on iphone and many more misconducts behavior
[Re-titled by Moderator]
jm-j wrote:
-An apple employee have me paid $10. from May of this year through September 2023 neither I never received any storage 2T
-my iphone is like compromise generally.
-unable to sign in
-unable to receive icloud emails
-unable to login to my account on iphone and many more misconducts behavior
That's a laundry list of issues.
If you do not see the upgrade you can always check how much iCloud storage you're using in Settings on your device, on a Mac, or on iCloud.com
- On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud.
- macOS Ventura: Choose Apple menu > System Settings, click [your name] at the top of the sidebar, then click iCloud on the right.
- macOS 12 or earlier: Choose Apple menu > System Preferences, click Apple ID, then click iCloud.
- On iCloud.com --> https://iCloud.com
ref: Check your iCloud storage on any device - Apple Support
Manage your iCloud storage - Apple Support
If it still won't show, report the issue to Apple --> Choose your country or region - Official Apple Support Select your country, then a product.
or:
Worldwide iTunes support - Choose your country or region - Official Apple Support
It is extremely unlikely your phone is compromised, but an account can be:
Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support
For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support
For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support
Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support
Related materials:
Personal Safety User Guide
Personal Safety User Guide - Apple Support
> open the Table of Contents and review the articles
A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support
Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for support and service - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
If you can't connect or sign in to iCloud or your account, Apple has a list of things you can try in the document If you can't connect or sign in to iCloud - Apple Support
If you are using a VPN, try turning it off and see if you can then log in. E.g., https://discussions.apple.com/thread/254836813?answerId=259008052022#259008052022
If an item is greyed out or restricted, see this support article —> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
For more assistance try the iCloud Support web site --> iCloud - Official Apple Support
If you still have problems try official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
jm-j wrote:
-An apple employee have me paid $10. from May of this year through September 2023 neither I never received any storage 2T
-my iphone is like compromise generally.
-unable to sign in
-unable to receive icloud emails
-unable to login to my account on iphone and many more misconducts behavior
That's a laundry list of issues.
If you do not see the upgrade you can always check how much iCloud storage you're using in Settings on your device, on a Mac, or on iCloud.com
- On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud.
- macOS Ventura: Choose Apple menu > System Settings, click [your name] at the top of the sidebar, then click iCloud on the right.
- macOS 12 or earlier: Choose Apple menu > System Preferences, click Apple ID, then click iCloud.
- On iCloud.com --> https://iCloud.com
ref: Check your iCloud storage on any device - Apple Support
Manage your iCloud storage - Apple Support
If it still won't show, report the issue to Apple --> Choose your country or region - Official Apple Support Select your country, then a product.
or:
Worldwide iTunes support - Choose your country or region - Official Apple Support
It is extremely unlikely your phone is compromised, but an account can be:
Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support
For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support
For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support
Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support
Related materials:
Personal Safety User Guide
Personal Safety User Guide - Apple Support
> open the Table of Contents and review the articles
A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support
Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for support and service - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
If you can't connect or sign in to iCloud or your account, Apple has a list of things you can try in the document If you can't connect or sign in to iCloud - Apple Support
If you are using a VPN, try turning it off and see if you can then log in. E.g., https://discussions.apple.com/thread/254836813?answerId=259008052022#259008052022
If an item is greyed out or restricted, see this support article —> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
For more assistance try the iCloud Support web site --> iCloud - Official Apple Support
If you still have problems try official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
Someone has the same Apple ID and same iPhone number than me, what can I do?
