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I got the 15 last week and I cannot text non iPhones. Sometimes, they go through individually, sometimes not and never if within a group. My settings have not changed. I have checked the usual issues and removed the 1- from in front of the phone numbers. Help! This is more than an annoyance, as some groups are essential for work.
[Re-Titled by Moderator]
iPhone 15, iOS 17
I got the 15 Pro two weeks ago and I cannot text non iPhones. Sometimes, they go through individually, sometimes not and never if within a group. The same as the person above! My settings have not changed. I have checked the usual issues SMS and MMS messaging... It is the group text situation that is a HUGE problem.
I have contacted my carrier T-Mobile and they said it is an issue with Apple. I contacted Apple and after talking with several people I finally got a higher up guy who said he has seen this before and everyone in the group text thread (the text threads with both apple and android) has to delete and empty the trash on that text thread and then it can be rebuilt but only if everyone DELETES the text thread. It seems that after paying this much money the iphone 15 should be able to talk to all android users!
SMS (messages to Android phones) is a carrier feature. Have you contacted them?
This article might help: If you can't send or receive messages on your iPhone or iPad - Apple Support
~Lyssa
From my earlier post: If you can't send or receive messages on your iPhone or iPad - Apple Support
If nothing there helps, contact your carrier.
~Lyssa
You are correct! It was very difficult to get through to appropriate help at Verizon, but it IS now fixed.
Thanks for letting us know; sorry to hear it was such a hassle!
~Lyssa
What they do to fix the issue I’m having the same problem just that I’m on IPhone 14 pro max with Verizon
It was a Verizon setting. Call them during working hours, so you get a live person and tell them you are unable to TEXT. It did not take long to fix.
contact carrier
SMS (messages to Android phones) is a carrier feature. Have you contacted them?
~Lyssa
When I'm on a call that's disconnected, I'll wait an hour or so, then try calling back. If Verizon has not called you back yet, and you're still having issues, call again.
~Lyssa
what article?
I did contact my carrier and they took me through all these steps to check my phone and it has not changed at all. I am still having this problem!
What did Verizon do to fix the problem? I am having the exact same issue and tMobile wasn't able to fix it
my SMS messaging is on and my group texts are still not working with androids
I just go the New 15 a few weeks ago and now have the same issue. going to try and call to get the integrated messaging placed on my phone. This is so utterly frustrating. Apple do better
If all carriers are having the same issue it seems it might involve Apple
iPhone 15 can't text Android phones
