17.0.2 Update -> iPad Pro is Unresponsive

I will guess you or the Apple tech also could not get it to go to the recovery screen?

Is your iPad disabled? How to fix it using iTunes or iCloud | Asurion

I know your iPad is not disabled, but that doc has instructions on how to get the iPad in recovery mode where it should be recognized by your PC and iTunes. Basically, on yours you just hold down the home button and plug the iPad into your PC. I know you probably tried this, but I had to ask! Also, maybe the iPad is on but the update messed up the screen somehow. Press and hold the power button like you are going to power it off using the slide graphic that normally appears. Maybe it is there but you cannot see it. Take a guess where it is after you hold down the power button for a few secs and wait about 30 seconds, then try putting it in recover mode again. I know this is a long shot, but may be work a try! Sorry to hear about your iPad problem!

That is really odd! I do not think I have ever seen an iPad do that before. If you can, try restoring it using another computer and make sure iTunes is up to date. Do you know anybody that has a Mac? That would be worth a try also. You can also try running the restore with your antivirus app temporarily disabled.

Sorry to hear that did not work! I suggested trying the previous version of IOS thinking maybe 17 had a problem with your iPad since it was an older model! If I think of anything else I will post it!