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Online Order to Pickup in Another Country

Hey!


Apologies if asked many times before, can't find a clear answer.


Has anyone had experience of ordering on another countries website for pickup in store when you get to the country? (Based in UK but order on the USA website to pickup in the USA) Any issues with using a foreign passport for ID when picking up etc?


Context: We’re in the UK and the GF is looking to buy an iPad in New York in November. We’re thinking of ordering on the USA website, paying in advance using fee free credit card and then collecting in person from the store using a UK passport as the ID.


Thanks in advance

Posted on Oct 1, 2023 12:37 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2023 9:17 AM

Sparkysparks101 wrote:

Apologies if asked many times before

Many, many times before

Has anyone had experience of ordering on another countries website for pickup in store when you get to the country? (Based in UK but order on the USA website to pickup in the USA) Any issues with using a foreign passport for ID when picking up etc?

I can't speak to the experience of online ordering for pickup. I can tell you that Apple does internet sales legally. Many other companies do not. But this means that Apple operates separate online stores in all major markets so that it can properly comply with global taxes, consumer laws, environmental regulations, etc. Any attempts to bypass that system will, at the very least, set off big red "FRAUD" alerts throughout the system.


And that's assuming you even make it that far. Apple jumps through a lot of hoops and spends a lot of money to be able to operate legally in the UK. Apple, and especially the UK, doesn't like it when people try to circumvent this process. People often complain that outside of the US, Apple's prices are higher, services are reduced, and support is more difficult. What you are attempting directly contributes to this. This is a UK sale that Apple would treat as a US sale.

Context: We’re in the UK and the GF is looking to buy an iPad in New York in November. We’re thinking of ordering on the USA website, paying in advance using fee free credit card and then collecting in person from the store using a UK passport as the ID.

The problem here is the "paying in advance" part. I would be surprised if that works at all. I don't know what you mean by "fee free credit card". I would be surprised if the purchase would go through on such a card. See my point above regarding fraud.


All that being said, you can most certainly walk into the Apple Store in New York and buy a new iPad. No problem. They probably won't even ask for ID. They will charge you New York state and city sales tax. I think that will be about 8.875 %, but I could be wrong. In the US, that is considered exorbitantly high, but it probably less than what you are used to. But don't try any of that, "oh, we're tourists so we don't have to pay local sales tax." The USA doesn't do that shtick. 😄 Pay up, buddy!


And then the fun will continue at the airport on your way back home. You will likely be expected to pay your local sales, use, and VAT tax on top of the tax you paid in NYC. Plus, you'll owe import duties. Don't get me wrong, this all perfectly legal. It's just going to cost your more money and a couple of hours at the airport.

4 replies
Question marked as Top-ranking reply

Oct 2, 2023 9:17 AM in response to Sparkysparks101

Sparkysparks101 wrote:

Apologies if asked many times before

Many, many times before

Has anyone had experience of ordering on another countries website for pickup in store when you get to the country? (Based in UK but order on the USA website to pickup in the USA) Any issues with using a foreign passport for ID when picking up etc?

I can't speak to the experience of online ordering for pickup. I can tell you that Apple does internet sales legally. Many other companies do not. But this means that Apple operates separate online stores in all major markets so that it can properly comply with global taxes, consumer laws, environmental regulations, etc. Any attempts to bypass that system will, at the very least, set off big red "FRAUD" alerts throughout the system.


And that's assuming you even make it that far. Apple jumps through a lot of hoops and spends a lot of money to be able to operate legally in the UK. Apple, and especially the UK, doesn't like it when people try to circumvent this process. People often complain that outside of the US, Apple's prices are higher, services are reduced, and support is more difficult. What you are attempting directly contributes to this. This is a UK sale that Apple would treat as a US sale.

Context: We’re in the UK and the GF is looking to buy an iPad in New York in November. We’re thinking of ordering on the USA website, paying in advance using fee free credit card and then collecting in person from the store using a UK passport as the ID.

The problem here is the "paying in advance" part. I would be surprised if that works at all. I don't know what you mean by "fee free credit card". I would be surprised if the purchase would go through on such a card. See my point above regarding fraud.


All that being said, you can most certainly walk into the Apple Store in New York and buy a new iPad. No problem. They probably won't even ask for ID. They will charge you New York state and city sales tax. I think that will be about 8.875 %, but I could be wrong. In the US, that is considered exorbitantly high, but it probably less than what you are used to. But don't try any of that, "oh, we're tourists so we don't have to pay local sales tax." The USA doesn't do that shtick. 😄 Pay up, buddy!


And then the fun will continue at the airport on your way back home. You will likely be expected to pay your local sales, use, and VAT tax on top of the tax you paid in NYC. Plus, you'll owe import duties. Don't get me wrong, this all perfectly legal. It's just going to cost your more money and a couple of hours at the airport.

Oct 2, 2023 8:26 AM in response to BobTheFisherman

Thanks, yeah even on the link it mentions about if using an international card and exchange rates so I'm not too worried about that side of things now.


I think the biggest concern is the rep in store accepting the UK passport for ID when collecting? If anyone has any experience with that it be greatly appreciated. Alternative is just going into store and buying there and then so it's not a lost cause

Oct 2, 2023 8:33 AM in response to Sparkysparks101

You can buy a stock model in store, but do keep in mind that the warranty may be restricted to the country of purchase. Additionally, you have to deal with your tax authority regarding imports. and pay the sales tax applicable in the state you are purchasing in (generally 7 - 10% depending on the state). Apple does not issue tax refund papers because they do not allow exports and sales tax is not refundable.

Online Order to Pickup in Another Country

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