Money got deducted but order was not palced

I placed an order for iPhone 15 Plus 128 GB from Apple India online store but order was not placed and the money got deducted.

iPhone 15 Plus

Posted on Oct 1, 2023 3:41 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2023 9:39 AM

Hi Aditya955,


Try checking your order status to see if there's any helpful information there: Order Management

To view or edit your Apple Online Store order, visit online Order Status and sign in with your Apple ID and password. With online Order Status you can:
* Check order status
* Track a shipment
* Return defective items
* Replace eligible items
* Edit delivery or billing information
* Print an invoice

Don’t have an Apple ID? Visit the Your Account help page for more details on how to create an Apple ID. You can view and edit your orders without an Apple ID by signing in with your order number, along with the PIN code or email address.

This resource has more information that could be useful: Shopping Help


If you need more help, reach out to Apple directly here: Sales and Product Inquiries


Regards.

2 replies
Question marked as Top-ranking reply

Oct 3, 2023 9:39 AM in response to Aditya955

Hi Aditya955,


Try checking your order status to see if there's any helpful information there: Order Management

To view or edit your Apple Online Store order, visit online Order Status and sign in with your Apple ID and password. With online Order Status you can:
* Check order status
* Track a shipment
* Return defective items
* Replace eligible items
* Edit delivery or billing information
* Print an invoice

Don’t have an Apple ID? Visit the Your Account help page for more details on how to create an Apple ID. You can view and edit your orders without an Apple ID by signing in with your order number, along with the PIN code or email address.

This resource has more information that could be useful: Shopping Help


If you need more help, reach out to Apple directly here: Sales and Product Inquiries


Regards.

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Money got deducted but order was not palced

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