HOW DO I ACCESS ICLOUD EMAIL IF MY ACCOUNT IS LOCKED???

venissala Said:

"HOW DO I ACCESS ICLOUD EMAIL IF MY ACCOUNT IS LOCKED???"

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You Need to Contact Apple Support.

Unlocking Your Locked Apple Account:

Observing your post, it appears that you are unable to access your Apple Account, being that it has become locked. So, if that is the case, here is the information to use:

See if this Helps: If your Apple ID is Locked or Disabled - Apple Support

If that is of no success, then give Apple a Direct Call:

As you might suspect, no one here would know the reason for the occurrence, of course. So, contact Apple. They’ll know why this occurred and will run you right through how to fix.

Contacting Apple:

• Contact Us - Choose Locations
• Proceed from there as necessary
• Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

For Note:

There are quite a few reasons as to why this may have occurred. Some possible reasons include:

• Too many unsuccessful login attempts
• VPN (Virtual Private Network) usage
• Disobeying Terms & Conditions
• Consistent transactions
• Session Times Out

venissala Said:

"HOW DO I ACCESS ICLOUD EMAIL IF MY ACCOUNT IS LOCKED??? "[...]my mother's phone was stolen[...]"

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Show this to your mom...

Troubleshooting a Stolen iPhone:

Do Two Things:

A. Verify your Devices:

Verify that the devices logged in to your account are yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

B. Consider Modifying your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, consider modifying them.

• Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

You can cancel account recovery by revealing alfa numeric code to apple support senior care advisors before 30 days How to delete your Apple ID account - Apple Support your account will be unlocked from the server , may be the mail will be received in iCloud mail on the lost device , and you can't access it .

Then see this thread My friend forgot her iCloud password and … - Apple Community