Chưa nhận được tiền hoàn lại.

Hi!

Đã qua 48h sau khi nhận thông báo "Đã hoàn tiền" từ Apple, nhưng tôi chưa nhận được tiền vào tài khoản thẻ tín dụng đã đăng ký?

MacBook Air 13″, macOS 10.15

Posted on Oct 2, 2023 12:14 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2023 12:42 AM

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item

 

Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

 

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

 

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


----- 

If it is not clear, get support and assistance in your own language, click -> here 


Or call direct Vietnam ->1800 1192.

1 reply
Question marked as Top-ranking reply

Oct 2, 2023 12:42 AM in response to NguyenHuy86

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item

 

Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

 

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

 

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


----- 

If it is not clear, get support and assistance in your own language, click -> here 


Or call direct Vietnam ->1800 1192.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Chưa nhận được tiền hoàn lại.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.