PHONE (Apple 14)- SOFTWARE DOESN'T WORK

Hello.
SOFTWARE DOESN'T WORK ON MY PHONE (APPLE 14). 
THE PHONE IS FOUR MONTHS OLD, SO IT IS UNDER WARRANTY. 
IS THE PHONE REPLACED IN SUCH A CASE? I THINK IT'S NOT MY FAULT AS A USER THAT YOU HAVE BAD SOFTWARE 
IN YOUR PHONES THAT DOESN'T WORK PROPERLY


iPhone 14, iOS 17

Posted on Oct 2, 2023 1:02 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2023 1:11 AM

To rule out a software issue, use your computer to set it back to factory settings, which will download and install a new and complete version of iOS 17

Follow the steps in this article:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Set it up as "new iPhone" and don't use the latest backup at first.

Then test the iPhone. If it works, restore from your latest backup.


If the iPhone does not work correctly after setting it up as a new device, contact the official Apple Support or visit your nearest Authorized Apple Service Provider and let them check your iPhone:

iPhone Repair & Service - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 2, 2023 1:11 AM in response to iva262

To rule out a software issue, use your computer to set it back to factory settings, which will download and install a new and complete version of iOS 17

Follow the steps in this article:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Set it up as "new iPhone" and don't use the latest backup at first.

Then test the iPhone. If it works, restore from your latest backup.


If the iPhone does not work correctly after setting it up as a new device, contact the official Apple Support or visit your nearest Authorized Apple Service Provider and let them check your iPhone:

iPhone Repair & Service - Apple Support

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PHONE (Apple 14)- SOFTWARE DOESN'T WORK

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