MyQ App Login Problems

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MyQ App Login Problems

Looks like the original March, 2023 post with the same title from Dewey225 has been locked...

https://discussions.apple.com/thread/254740193

I had a similar issue... I could not log in to the MyQ app (iPhone running IOS 16.7). I'd just get prompted to try again. I removed the app and reinstalled several times. It was so frustrating, especially since I could log into the MyQ app on an old Android and an old iPhone 6s (IOS 15.7.9) successfully.

The fix for me was to turn off "Block All Cookies" in Safari (Settings > Safari > Block All Cookies).

After I successfully logged in to MyQ, I went back and returned the setting to "Block All Cookies". The MyQ app continued working.

Hopefully this will help others as I was unsuccessful finding a solution on the web.

Posted on Oct 2, 2023 1:23 AM

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Answer 1

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RonVX Author

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Oct 2, 2023 1:14 PM in response to RonVX

Update: I added the MyQ app to an Apple Watch. This required that I login again.

I needed to:

Turn off "Block All Cookies" in Safari.
Restart the MyQ App and Login
Add the Apple Watch
Turn on "Block All Cookies" in Safari.

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Answer 2

Mar 15, 2024 3:13 PM in response to RonVX

Unfortunately this didn’t work for me :(

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Answer 3

May 14, 2024 3:04 AM in response to RonVX

This is what you need to do. Turn off WiFi on your phone and login using phone data then it will work.

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Answer 4

May 13, 2024 8:00 AM in response to RonVX

We are aware some customers are experiencing issues logging into the myQ app. If having issues please try disabling Wi-Fi on your mobile device and updating to the latest version of the myQ app. Our teams are continuing to work on resolving this issue. Thank you for your patience Leave the phone disconnected from WiFi it will tell you in the setup to reconnect later.

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Answer 5

May 13, 2024 8:01 AM in response to RonVX

We are aware some customers are experiencing issues logging into the myQ app. If having issues please try disabling Wi-Fi on your mobile device and updating to the latest version of the myQ app. Our teams are continuing to work on resolving this issue. Thank you for your patience

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Answer 6

Bunless

Level 1

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Jun 13, 2024 9:11 PM in response to RonVX

Just got my new 15PM. I tried the methods above. What worked for me is to turn off WiFi, delete the app, reinstall the app, and then I logged in using my Amazon ID. Not sure if it matters but I always have the setting for the safari to allow cookies.

after all that, everything was back to normal.

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Answer 7

May 24, 2024 12:01 PM in response to larry7834

This is what worked for me, too.

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Answer 8

Jun 12, 2024 1:24 PM in response to larry7834

Are they still having issues? I just upgraded my iPhone to the 15 Pro and now my myQ app will not let me log in. I keep getting a 122 error message.

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MyQ App Login Problems

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