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keyboard not showing touch id as option

I am trying to connect my magic keyboard with touch ID, but the touch id option is not appearing in settings.

iMac 27″, macOS 13.3

Posted on Oct 2, 2023 8:53 AM

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Question marked as Top-ranking reply

Posted on Oct 2, 2023 8:59 AM

Try checking for Touch ID in Settings after each step:


  1. Make sure that you have the latest version of macOS.
  2. Choose Apple menu  > System Settings (or System Preferences), click Users & Groups, then click the lock  to make changes. Click Login Options, then make sure that Automatic login is off.
  3. For Magic Keyboard with Touch ID, turn your keyboard off and on, then connect your keyboard to your Mac with the USB to Lightning cable. After you turn Magic Keyboard off then on, Touch ID may be unavailable for up to 10 seconds.
  4. Restart your Mac.


If that still doesn't work, contact Apple Support: Contact - Official Apple Support

1 reply
Question marked as Top-ranking reply

Oct 2, 2023 8:59 AM in response to tsoltys

Try checking for Touch ID in Settings after each step:


  1. Make sure that you have the latest version of macOS.
  2. Choose Apple menu  > System Settings (or System Preferences), click Users & Groups, then click the lock  to make changes. Click Login Options, then make sure that Automatic login is off.
  3. For Magic Keyboard with Touch ID, turn your keyboard off and on, then connect your keyboard to your Mac with the USB to Lightning cable. After you turn Magic Keyboard off then on, Touch ID may be unavailable for up to 10 seconds.
  4. Restart your Mac.


If that still doesn't work, contact Apple Support: Contact - Official Apple Support

keyboard not showing touch id as option

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