previously downloaded files missing from mac

I installed Sonoma two days ago on my MacBook Pro. I had thousands of documents in my Documents folder that had previously been downloaded from iCloud. Now, all of a sudden Finder shows a cloud icon next to all those thousands of documents. Why does it want me to download them from iCloud again? See example below.


MacBook Pro 13″, macOS 14.0

Posted on Oct 2, 2023 8:39 AM

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4 replies

Oct 2, 2023 8:59 AM in response to roeloffrompretoria

roeloffrompretoria wrote:

I installed Sonoma two days ago on my MacBook Pro. I had thousands of documents in my Documents folder that had previously been downloaded from iCloud. Now, all of a sudden Finder shows a cloud icon next to all those thousands of documents. Why does it want me to download them from iCloud again? See example below.


https://discussions.apple.com/content/attachment/c384167a-25df-4f62-871d-5cb03045489a


?


Try downloading one and see if it returns...


Sign out of AppleID/iCloud and back in again and see if they return...


Sign out of iCloud on Mac ...





Oct 2, 2023 10:03 AM in response to roeloffrompretoria

roeloffrompretoria wrote:

I have downloaded a document. It downloaded without a problem. That tells me is is in iCloud,
but why has it suddenly disappeared from my mac?


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Oct 2, 2023 2:03 PM in response to roeloffrompretoria

Perhaps there was not enough Free storage space on the internal boot drive and macOS removed the local iCloud files knowing they were still available in the cloud to be download again later. I don't use iCloud so I'm not sure whether it works that way. Hard to say what happened.


This is why it is important to always have frequent and regular backups of your computer and all external media (including the cloud) which contains important & unique data.


You can always provide Apple with product feedback here:

Product Feedback - Apple


previously downloaded files missing from mac

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