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i cannot get my air tag connected

i have turned everything on that needs to be on i reset my airtag & it still won't connect to my phone

AirTag

Posted on Oct 2, 2023 10:09 AM

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Posted on Jun 4, 2024 3:50 PM

ive done this and i reset my phone and it still will not connect...

2 replies

Oct 2, 2023 10:16 AM in response to tayler90

Try restarting your iPhone.


Additionally, I understand you've reset your AirTag, but have you followed Apple's steps to fully reset your AirTag?


Before you begin, please check the you are using uncoated CR2032 lithium 3V coin batteries. Then, try the following steps:


  1. Press down on the polished stainless steel battery cover of your AirTag and rotate counterclockwise until the cover stops rotating.
  2. Remove the cover and the battery.
  3. Replace the battery.
  4. Press down on the battery until you hear a sound. This sound means that the battery is connected. 
  5. When the sound finishes, repeat the process four more times, removing and replacing the battery, then pressing down on the battery until you hear a sound. You should hear a sound each time you press on the battery, for a total of five sounds. The fifth sound is different from the previous four. This indicates that the AirTag is now ready to pair.
  6. Replace the cover by aligning the three tabs on the cover with the three slots on your AirTag.
  7. Press down on the cover.
  8. Rotate the cover clockwise until it stops rotating.


Keep in mind that if you have a Managed Apple ID, you can't set up an AirTag.


i cannot get my air tag connected

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