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Error 2002 when trying to logged in to Connect app in my iPhone

Hi,


I have an apple develop account (created a few months ago) and I've six apps on App Store. Today I'm trying to access to App Store Connect via the Connect app in my iPhone and now I'm receiving this error attached. I've try several times and the error persist. Why I'm receiving this if I've a developer account???


PD: I've


iPhone 13, iOS 16

Posted on Oct 2, 2023 10:32 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2023 3:14 PM

If your Apple ID is set as referenced and App Store Connect is failing, (re)contact Apple App Store Support.


(We're other users and some are other third-party developers, not people that work for Apple. We can't see your Apple ID settings, and can't see into the server logs. Nobody ere can fix whatever is happening in this case.)


App Store Connect - Help - Apple Developer — there's a contact link in the top right corner of that webpage.


3 replies
Question marked as Top-ranking reply

Oct 9, 2023 3:14 PM in response to AleCGames

If your Apple ID is set as referenced and App Store Connect is failing, (re)contact Apple App Store Support.


(We're other users and some are other third-party developers, not people that work for Apple. We can't see your Apple ID settings, and can't see into the server logs. Nobody ere can fix whatever is happening in this case.)


App Store Connect - Help - Apple Developer — there's a contact link in the top right corner of that webpage.


Error 2002 when trying to logged in to Connect app in my iPhone

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