I am trying to add my google account to the internet and every time I open up the link from the settings application "open browser", it takes me to a private window in Safari. After I put in my login credentials and try to click allow, nothing happens.
Is this something that's related to the MacOS Sonoma or am I missing something here?
I appreciate your time and reply, thank you. Have a nice day y'all.
MacBook Pro 14″, macOS 14.0
Hi AmeyaBadve,
Thank you for using the Apple Support Communities! To isolate the issue, are you able to test I a new account. Being able to see if the issue occurs in another user account will help to identify if it is something that is affecting your entire system or just one particular user account. To do this, you'll want to set up a Test User account and then try to replicate the issue in that account by following the steps below.
1. On your Mac, choose Apple menu > System Settings, then click Users & Groups in the sidebar. (You may need to scroll down.)
2. Click the Add Account button below the list of users on the right (you may be asked to enter your password.)
3. Click the New Account pop-up menu, then choose a type of user. We would suggest an administrator.
• Administrator: An administrator can add and manage other users, install apps, and change settings.
4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.
6. Click Create User.
Go back up to the Apple menu in the upper left of the computer and select "Log Out". At the login screen, choose the "Test User" just made.
Once inside the Test Account, try to replicate the issue to determine if it just occurs in one account or on the whole computer.
Thank you.
Hi AmeyaBadve,
Thank you for using the Apple Support Communities! To isolate the issue, are you able to test I a new account. Being able to see if the issue occurs in another user account will help to identify if it is something that is affecting your entire system or just one particular user account. To do this, you'll want to set up a Test User account and then try to replicate the issue in that account by following the steps below.
1. On your Mac, choose Apple menu > System Settings, then click Users & Groups in the sidebar. (You may need to scroll down.)
2. Click the Add Account button below the list of users on the right (you may be asked to enter your password.)
3. Click the New Account pop-up menu, then choose a type of user. We would suggest an administrator.
• Administrator: An administrator can add and manage other users, install apps, and change settings.
4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.
6. Click Create User.
Go back up to the Apple menu in the upper left of the computer and select "Log Out". At the login screen, choose the "Test User" just made.
Once inside the Test Account, try to replicate the issue to determine if it just occurs in one account or on the whole computer.
Thank you.
Signing-in in internet accounts on MacOS Sonoma
