Error states Email address unavailable when trying to change Apple id

Trying to change my Apple ID. Get an error that the new email is an available.

Posted on Oct 2, 2023 1:05 PM

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Question marked as Top-ranking reply

Posted on Oct 4, 2023 12:38 PM

Hi Gtjtz3,


Thanks for using Apple Support Communities. Check out the guidance below which is from Change your Apple ID - Apple Support and mentions several reasons why an error might occur when changing your Apple ID.


"If you can't change your Apple ID

If you try to change your Apple ID to an @icloud.com email address that was created within the last 30 days, you will be asked to try again later.

If you see a message that the email address you want to use isn't available or is already in use, check that you or a family member aren't already using that email address with a different Apple ID. If a family member is using that email address, remove it from their account then try to use it. 

In some countries or regions, you can use your phone number as your Apple ID. But if your Apple ID is an email address, you can't change it to a phone number."


Take care.

1 reply
Question marked as Top-ranking reply

Oct 4, 2023 12:38 PM in response to Gtjtz3

Hi Gtjtz3,


Thanks for using Apple Support Communities. Check out the guidance below which is from Change your Apple ID - Apple Support and mentions several reasons why an error might occur when changing your Apple ID.


"If you can't change your Apple ID

If you try to change your Apple ID to an @icloud.com email address that was created within the last 30 days, you will be asked to try again later.

If you see a message that the email address you want to use isn't available or is already in use, check that you or a family member aren't already using that email address with a different Apple ID. If a family member is using that email address, remove it from their account then try to use it. 

In some countries or regions, you can use your phone number as your Apple ID. But if your Apple ID is an email address, you can't change it to a phone number."


Take care.

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Error states Email address unavailable when trying to change Apple id

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