can't pair airpods with iphone 12

left airpod was scratchy and spotty, then no sound. RIght worked fine. I read Apple support and did the "forget this device", restarted the phone, now the phone won't recognize the airpods at all.


Posted on Oct 2, 2023 3:53 PM

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Question marked as Top-ranking reply

Posted on Oct 4, 2023 2:28 PM

Hello CtDl,  

Welcome to the Apple Support Communities.  


Start here if your AirPods will not connect with your iPhone: If your AirPods won't connect


Please also be sure to fully charge your AirPods before attempting to pair them. It may also help to reset them following these instructions: How to reset your AirPods and AirPods Pro


If you have a second device, try pairing your AirPods with that device instead of your iPhone. If the issue continues, please contact Apple Support directly for more help: Apple Support


All the best! 

1 reply
Question marked as Top-ranking reply

Oct 4, 2023 2:28 PM in response to CtDl

Hello CtDl,  

Welcome to the Apple Support Communities.  


Start here if your AirPods will not connect with your iPhone: If your AirPods won't connect


Please also be sure to fully charge your AirPods before attempting to pair them. It may also help to reset them following these instructions: How to reset your AirPods and AirPods Pro


If you have a second device, try pairing your AirPods with that device instead of your iPhone. If the issue continues, please contact Apple Support directly for more help: Apple Support


All the best! 

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can't pair airpods with iphone 12

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