how to add recovery email address
how to add recovery email address
iPad mini (5th generation)
User profile for user:
Jeff_W.
User level:
Community Specialist
Hey quickfix13 ,
We'd recommend checking out this article as it provides information that may help resolve your issue: About your Apple ID email addresses - Apple Support
"Rescue email address
You can have a rescue email address only if you don't have two-factor authentication or two-step verification. A rescue email is optional but recommended.
If you ever forget your security questions, you can use your rescue email address to reset them. We also send any account security-related notifications to your rescue email address.
If you have two-factor authentication or two-step verification, you have a notification email address instead of a rescue email address and won't need to remember security questions.
Add or change a rescue email address
- Sign in to appleid.apple.com.
- Select Sign-In and Security.
- Select Rescue Email. You might be asked to answer one or more security questions or enter your Apple ID password before you continue.
- To add a rescue email address, select Add email. Then enter your rescue email address, then select Save changes. We send a verification to that address. Didn't get the email?
- To change a rescue email address, enter the new address. We send a verification to that address. Didn't get the email?
- Enter the verification code and click Continue.
If you had a rescue email address on file when you upgraded to two-factor authentication or two-step verification, that email becomes your notification email. You can also use these steps to edit your notification email address. If you remove the notification email, you won't be able to add a new one.
Delete a rescue email address
- Sign in to appleid.apple.com.
- Select Sign-In and Security.
- Select Rescue Email. You might be asked to answer one or more security questions or enter your Apple ID password before you continue.
- To delete a rescue email address, select Remove email, and select Remove to confirm."
If you need further assistance, contact Apple Support here: Get Support
Thanks!