My iPhone shows your account has been disabled
I tried to download or add a gift card to my account and it says my account has been disabled
Question marked as
"My iPhone shows your account has been disabled: I tried to download or add a gift card to my account and it says my account has been disabled"
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Why Accounts Become Disabled:
When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.
Possible Reasons Could Include:
- Too many unsuccessful login attempts
- VPN (Virtual Private Network) usage
- Consistent transactions
- Session Times Out
- Disobeying Terms & Conditions
So, to Re-Enable it:
As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.
Contacting Apple Support:
- Contact Us - Choose Locations
- Ask to speak with the Apple Store Staff
- Proceed from there as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)