Template Chooser opens the wrong template repeatedly

I'm having the same issue in Pages; I am currently operating on macOS Ventura 13.6.1. In the custom templates section in Pages I have a total of seven templates saved. In my case I am trying to open a custom template for an APA-style paper; however, when I click on this template it opens another custom template.

Although I cannot quite diagnose how or why this came to be an issue, I have found the location in Finder for custom templates.

The file directory for Pages is as follows:

/Users/$USER/Library/Containers/Pages/Data/Library/Application Support/User Templates

And for Numbers it is similar:

/Users/$USER/Library/Containers/Numbers/Data/Library/Application Support/User Templates

The "$USER" tag is just a placeholder; this will be the name of whatever user you are currently signed in as. Also, in order to navigate to the Library folder under a user you must do the following: while in Finder, navigate to Go in the upper left, then hold down the option key, and select Library when it appears.

After I found my custom templates folder I opened it. And behold I have found the culprit: my APA custom template does not exist in this folder. In fact, the only custom templates that I can open properly are the ones that are listed in this folder. As I said, I am not sure how or why this issue presented itself--but it does seem like my custom APA template has disappeared somehow. I am only noticing this issue after updating to Ventura; perhaps this is a bug with the new operating system and/or a bug with the software updater.

I have looked around in other various folders but I cannot find my missing template. As far as I can tell the fix is to simply recreate missing/glitched templates, which is a bit annoying. Nevertheless, I hope this can be of assistance!

You can try to reset the models selector. Open new documents with each of your models, they will be titled Untitled 1, Untitled 2, etc. Then with all models open, go again to the selector and delete all your models with a right-click. If you are the safe type of person you will have previously made a temporary backup copy of the folder (see below) on the desktop.

Resave all the untitled open documents as models in the selector.

The Numbers models are stored in

~/Library/Containers/com.apple.iWork.Numbers/Data/Library/Application Support/User Templates

and as you can see the name of the file has nothing to do with the title in the selector.

Which template are you trying to use? Which template is Numbers actually using?

SG

I'm getting the same problem in Pages. Some of the templates I've created open correctly; some open a different custom template from that labelled. The thumbnail view is correct.

The problem is that I cannot open a particular template. I chose the one I want from the template browser and a different one opens.

Thanks for the pointers on the location of the user templates.

SG