Unlock disabled, iPhone X

My daughter cracked the screen on her phone. When she kept trying to type in her passcode, one of the numbers wouldn’t work so she typed in the wrong passcode. Now it says it’s disabled. How do I fix it? I’m trying to have a new screen put on her phone, but it has to be out of disabled mode.

Posted on Oct 3, 2023 7:19 AM

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2 replies

Oct 3, 2023 7:25 AM in response to Daniellemr2008

The solution to a locked passcode is usually to reinstall the iPhone. Obviously this will be a problem with a broken screen. You are trying to arrange repair of the screen anyway, so this can all be handled when the screen is replaced, it won't be the first time a phone has been repaired like this. If you already have repair details from Apple go back to the information and existing repair case to get more advice direct from Apple. If you have not yet made an official repair case, Contact Apple Support and start the process.

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Unlock disabled, iPhone X

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