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i need to change my country region but i have $0.23 on my apple id.. i can not chat with apple support . help needed

iPhone 14 Pro Max, iOS 17

Posted on Oct 3, 2023 9:32 AM

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Question marked as Top-ranking reply

Posted on Oct 5, 2023 9:33 AM

Hello happu007,


Thanks for reaching out in Apple Support Communities.


For removing a balance from your Apple ID account, it will be only Apple that can help you. If you don't have access to chat with Apple Support, you can use a number for your country, or closest to your location to reach out to them. You can get the number from the link you posted from, it has international numbers listed.


Another alternative would be to make a purchase for the amount to zero out the account.


See Change your Apple ID country or region - Apple Support for details.



Take care!

1 reply
Question marked as Top-ranking reply

Oct 5, 2023 9:33 AM in response to happu007

Hello happu007,


Thanks for reaching out in Apple Support Communities.


For removing a balance from your Apple ID account, it will be only Apple that can help you. If you don't have access to chat with Apple Support, you can use a number for your country, or closest to your location to reach out to them. You can get the number from the link you posted from, it has international numbers listed.


Another alternative would be to make a purchase for the amount to zero out the account.


See Change your Apple ID country or region - Apple Support for details.



Take care!

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