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Hi after updating 17.0.2 my I phone 12 pro’s Face ID is not working.can you please give a solution for that

iPhone 12 Pro, iOS 17

Posted on Oct 3, 2023 10:40 AM

Reply
3 replies

Oct 3, 2023 10:45 AM in response to vibin82

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple



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