I bought the 15 pro max and it wont recognize my existing watch series 6

I am trying to pair my Series 6 watch to my 15 pro max. It wont recognize it. I restarted both. I checked wifi and bluetooth. The watch doesnt even come up in the My Watch app as an option. I cant pair it as an existing watch or a new watch.


Apple Watch Series 3, watchOS 4

Posted on Oct 3, 2023 12:27 PM

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Question marked as Top-ranking reply

Posted on Oct 3, 2023 11:18 PM

Re: I bought the 15 pro max and it wont recognize my existing watch series 6


Seems the operating systems installed on the Watch and iPhone may not both be updated to the latest versions:


The iPhone 15 pro max needs to have iOS 17 or higher installed: About iOS 17 Updates - Apple Support

and

The Watch series 6 may need upgrading to WatchOS 10 or higher: Update your Apple Watch - Apple Support


If both the OS versions are already up-to-date:

Please see: What to do: If you can't pair an Apple Watch with your iPhone - Apple Support

________________________________

More info. / support / contact options: Watch Support website: Apple Watch - Official Apple Support

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Question marked as Top-ranking reply

Oct 3, 2023 11:18 PM in response to kmspanther

Re: I bought the 15 pro max and it wont recognize my existing watch series 6


Seems the operating systems installed on the Watch and iPhone may not both be updated to the latest versions:


The iPhone 15 pro max needs to have iOS 17 or higher installed: About iOS 17 Updates - Apple Support

and

The Watch series 6 may need upgrading to WatchOS 10 or higher: Update your Apple Watch - Apple Support


If both the OS versions are already up-to-date:

Please see: What to do: If you can't pair an Apple Watch with your iPhone - Apple Support

________________________________

More info. / support / contact options: Watch Support website: Apple Watch - Official Apple Support

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I bought the 15 pro max and it wont recognize my existing watch series 6

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