How can I redo an unsuccessful backup

I had an unsuccessful backup due to poor internet connection but now I can’t backup again

iPhone 6, iOS 12

Posted on Oct 3, 2023 1:43 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2023 12:35 PM

Hi djanie210,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

  1. Are you receiving an error message?
  2. Are you connected to a known-good Wi-Fi network now?


Please follow the steps below.

  1. "Connect your device to a Wi-Fi network.
  2. Go to Settings > [your name], and tap iCloud.
  3. Tap iCloud Backup.
  4. Tap Back Up Now. Stay connected to your Wi-Fi network until the process ends. Under Back Up Now, the date and time of your last backup is shown. If you get an alert that you don't have enough iCloud storage space to complete the backup, follow the onscreen steps to buy more iCloud storage."


You can use the article below as a reference.

How to back up your iPhone or iPad with iCloud - Apple Support


If you need further assistance, please provide us with additional details. For example, are you receiving any error messages, or if the backup button is greyed out?




Take care!


1 reply
Question marked as Top-ranking reply

Oct 5, 2023 12:35 PM in response to djanie210

Hi djanie210,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

  1. Are you receiving an error message?
  2. Are you connected to a known-good Wi-Fi network now?


Please follow the steps below.

  1. "Connect your device to a Wi-Fi network.
  2. Go to Settings > [your name], and tap iCloud.
  3. Tap iCloud Backup.
  4. Tap Back Up Now. Stay connected to your Wi-Fi network until the process ends. Under Back Up Now, the date and time of your last backup is shown. If you get an alert that you don't have enough iCloud storage space to complete the backup, follow the onscreen steps to buy more iCloud storage."


You can use the article below as a reference.

How to back up your iPhone or iPad with iCloud - Apple Support


If you need further assistance, please provide us with additional details. For example, are you receiving any error messages, or if the backup button is greyed out?




Take care!


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How can I redo an unsuccessful backup

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