hello, my left airpod is not working

Hi josh2273,

We appreciate you reaching out to us.

It looks like you came from the article below. Have you had the chance to try all the steps in that article, including a reset?

If your left or right AirPod isn't working - Apple Support

If you haven't done a reset yet, here's how.

1. "Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods]. If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm. If your AirPods don't appear there, continue to the next step. 
5. Put your AirPods in their charging case, and keep the lid open. 
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."

You can use the article below as a reference.

How to reset your AirPods and AirPods Pro - Apple Support

If the issue persists, we recommend that you explore your service options here: Get Support

Take care!

Check the battery level, clean the AirPods, or reset them. If the issue persists, contact Apple Support.

Do you have Protect+? It will cover the cost of repairing or replacing your AirPods.