Sonoma keeps crashing frequently and randomly. Never had any such issue with Ventura. Issues started after installing Sonoma on my Mac Book Pro (Apple M1 Max, 16 inch). Clearly a buggy OS, all apps up to date. Don't point at apps, please ...it's a Sonoma problem.
[Re-Titled by Moderator]
2023 MacBook Pro 14" M2 Max - No change on Sonoma 14.2.1...
As soon as you turn on iCloud syncing and try and open a new window the finder crashes along with system settings.
I'm having to use my old 2015 MacBook Pro running Monterey 12.7.2., at least it works...
HEY APPLE - NEW STUFF IS USELESS UNLESS IT WORKS !!
Please sort it out, loosing patience on this one.
2023 MacBook Pro 14" M2 Max - No change on Sonoma 14.2.1...
As soon as you turn on iCloud syncing and try and open a new window the finder crashes along with system settings.
I'm having to use my old 2015 MacBook Pro running Monterey 12.7.2., at least it works...
HEY APPLE - NEW STUFF IS USELESS UNLESS IT WORKS !!
Please sort it out, loosing patience on this one.
This is absolutely a Sonoma issue. Using MacBook Pro M1 max. No issues at all until installing Sonoma last week. I've talked to tech twice, shut down all background apps and start ups, shut down all apps, removed all USB devices and re-installed Sonoma. Even after all of that, if I leave the computer idle for an hour or two - it just shuts down.
The Panics logs (I've collected 11 so far) are all identical regards of apps on or off. This is the start of the log. You might check to see if there are similarities.
panic(cpu 1 caller 0xfffffe002ae643b4): DCPEXT0 PANIC - apt firmware: adisp.c:1323 piodma_control() -- - iomfb_mailbox(69)
apt firmware: adisp.c:1323 piodma_control() --
RTKit: RTKit-2413.1.1.release - Client: local-t600xdcp.release
!UUID: 4bcc7a73-3ced-3fd9-a1c7-3238cf8e94ac
Time: 0x0000006cdb5db1d7
I've been thinking to run a script like yours, but for
ps -ax -o "rss,wq,command" 164
Process 164, at present, is loginwindow, which has been suddenly exploding in memory size, from ~25mb to 10GB. I tracked down a cache belonging to it, nuked it (which caused it to crash on logout, providing me with more useful information). I suspect that the use of a specific app is causing the memory bloat.
In your case, I suggest installing iStat Menus and keeping an eye on the memory in your menu bar. Then you'll be able to see which process is exploding. For instance, I found a serious bug in Final Cut Pro where, after a micro SD card has been inserted, FCP will start filling up memory until the computer crashes, pretty much. I can't help wondering if something like that is happening on your computer.
I concur with the thread author. Sonoma has stability issues, of note in my case:
Other odd behavior: I have a menu with shortcuts where clipboard can be "read" i.e. via the OS' speak function. After a few hours of the machine running, the shortcut/read function will not work for many hours, then work again. Cleary only a minor inconvenience. The instability and crashes/reboot need a fix; I think the memory management is probably the culprit and needs to be addressed by Apple.
-> To try out this theory: I didn't encounter crashes until now, when closing down Safari / all browsers overnight while backups were running. Crashes always occurred with the browser on.
Observed browser behavior under Sonoma:
I even started to avoid letting the computer on at night for backup purposes. Too many reboots. Only solution until now is to quit Safari/browsers on a regular basis and not letting the computer run overnight unsupervised (or at a minimum, close all browsers.)
PS: machine is an Macbook Air M1 16GB
response to TRS80child...
Yes I may have found my issue. I've been using CalDigit's Element Hub successfully for the past two years. It's the only Hub that wasn't glitchy with the new M1 chipset. I disconnected it and that solved the problem. I'm not convinced however that's the only issue. I went ahead and plugged it back in without any components - no crash. So I've been adding back USB-C devises still no crash. It may be my original configuration which is extensive. Including daisy chaining the Hub. Talking to CalCigit - the hub should be able to handle daisy chain without issue. I'll continue to add items till I get back the crash. I'm guessing it's not the USB-C components but rather the USB-A (3.0) on the Hub. I'll find out. My suggestion to others is unplug everything from the USB-C ports on the MAC and see if it still crashes, then add back items and go from there. Good luck.
Regarding CalDigit Element Hub as potential issue. I've found a way to stop the crashing but clearly this is a OS issue. It just shouldn't happen. It appears if I add more than 5 devices to CalDigit (monitor, hard drive, ethernet, so on) the system crashed. I've been adding back devices one by one to find out if one particular device is the issue - but I'm convinced this is an OS issue not CalDigit. I'm going to contact CalDigit as a head up. I hope Apple sends an update soon. Fixing the the problem is taking more time than it's worth...
Amys6: I've been on the phone with Apple care three times. My 2021 M1 Max had no issues until I installed Sonoma three week ago. With Sonoma it crashed routinely until I unplugged my CalDigit hub and all connections. I was able to determine the issue may be connecting my monitor through the hub using Apple's HDMI to USB-C. Now I'm able to run everything else (except my monitor) through the Hub with no issue. I agree with one user that it appears to happen when the computer sleeps and then turns on. Anyway back to Apple Care. They don't have any records of these crashes and stated that new software with crashes could be due to a number of issues. Bottom line don't expect a patch soon. Not happy paid for apple care - really doesn't give me anything.... Still doing my own plug and check routine. I'll try turning off sleep next and see it that works.
amys6 wrote:
SO....I started my computer in Safe Mode. It stopped crashing. Meaning, first, it's a software issue. And second, it's either Sonoma or some piece of software that isn't updated for Sonoma. Good times.
Well, not any software. Just System Modifications, like kernel extensions.
You can find those in /Library/Extensions--note that there are three in there installed by Apple, two HighPoint and one SoftRAID. If you find anything else, they could be the problem.
EtreCheck will also list any third-party kernel extensions.
LocaAlicia wrote:
Luis Sequeira1 wrote:
A clean install followed by migrating only the user accounts will easily restore sanity.
When you say "migrating only the user accounts", does that mean I only have to move this folder back from the external SSD?
https://discussions.apple.com/content/attachment/0936***5-a713-47da-b7b7-6ae29cf681c4
No.
The steps to a clean system in a recent mac:
1) Time Machine backup
2) System Settings->General->Transfer or Reset->Delete All Content and Settings
3) When asked if you want to migrate, choose the TM backup, and then Check ONLY the user accounts (not applications, settings, or other files). This will get rid of all the old agents and daemons that may have been installed, perhaps a decade ago.
I used to have this same problem on my 15" MacBook Air, but I was able to resolve the issue. I believe there are a number of factors that contribute to the problem, and one person's solution will not necessarily work for someone else. But a few months ago, several of us on this thread solved the problem the same way, so I thought I'd share it again. My Mac was crashing regularly while using it, several times a day. By crash, I mean it would lock up, the screen go black, and it would reboot. One time, it happened when I was looking at the desktop, where my icons and widgets were located. I noticed that before everything went black, a number of widgets went black. Then very quickly the whole screen went black. So I tried what someone else had suggested and removed every single one of my widgets, then rebooted. The result: no more crashes. I waited a few days, then I slowly started returning the widgets. I first put back all the Apple ones, and nothing crashed. Then I added a few other key ones I use a lot, such as Accuweather and Parcel. Still no crashes. I've now gone months without a crash. I confess that before this fix, I had my home screen completely filled with widgets. I don't know if there was a single offending widget or multiple ones, and I suspected the ones that were actually iPad widgets that were able to be used on a Mac. I suspect this fix won't work for most of you, but it might be worth a try. Remove all of them and reboot, then wait to see if you crash. I'd love to know if this works for anyone else. Good luck!
I finally got it resolved. Went to Apple Store and they wiped the computer clean and started clean sheet with Sonoma 14.4. The instructed me to install one piece of software at a time and let it run for several hours before I tried installing another one. I did that and I've re-installed most of the software I had before (like 90%) the rest I have not yet because they were installed on an as-needed basis. Also updated my MS Office to a newer version (I believe the older version *might* have been the issue but not going to ever find out now) and so far no crashes, super stable. And I keep regular time machine backups in case I need to revert.
Did you migrate all your stuff from the old mac?
If you migrated everything, you brought along old system extensions and daemons that may not run well on the new mac.
Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.
mhompesch1 wrote:
Sonoma keeps crashing frequently and randomly. Never had any such issue with Ventura. Issues started after installing Sonoma on my Mac Book Pro (Apple M1 Max, 16 inch). Clearly a buggy OS, all apps up to date.
Don't point at apps, please ...it's a Sonoma problem.
Not sure how you can you separate the two I do not know....
if it is not software then it is hardware, in that case take it in for assessment.
I have had very minor glitches with Sonoma, most have resolved them selves by shutting down and re-starting the Mac as the code settles in...
if you want to explore more in an effort to resolve your issue:
most common causes—
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS.
To trouble shoot further you can:
—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
After about 25 crashes, level 1 support recommended that I take my M1 chip iMac to the Apple Store for hardware diagnostics, which I did. Of course, they gave me the usual recommendation, format the hard disk, reinstall OS from scratch, and then restore from Time Machine. The hardware test passed with flying colors. So it must be the software. I mentioned to him, if the restore would re-load the software bug back into the OS and he just said that this process resolves these type of issues 99% of the time. Right after wards, my iMac crashed like 5 times the following day, so the Apple Store recommendation was useless and just scripted process.
I made an appointment with a senior advisor over the phone. He looked at the panic logs and we realized that the sleep/wake was causing all the crashes. So he recommended the settings below under Energy Saver:
Guess what? It has not crashed for 3+ days straight, which is a record for Sonoma. So try these settings before the OS re-install.
After reading all replies to this post and some other blogs, I did not find a conclusive answer. In my case, the continuous crashing with Sonoma started yesterday. I have a macbook air M2, 2022 Apple M2 chip. My system is updated to the last release.
I did all the different steps suggested here, but when I tried to reinstall SONOMA as the last option, the systems said I had not enough free space on my SDD, that was not accurate. I went back to safe boot to check storage under system settings, and it said that just my apps used 800 GB, but my SDD is 500 GB.
I found several users have same issue, but there is not a single or direct cause for this or how to fix it.
At the end, I this this>
The crashing stoped and the wrong storage calculation is now fixed. I still have a crash if I am trying to cleanup junk files with Clean My Mac, otherwise it is working great all day long. Hopefully it stands like that while Apple fix this issue.
I hope it is helpful for you guys.
MacBook Pro with macOS Sonoma crashes frequently and randomly.
