User profile for user: lesa24
lesa24 Author
User level: Level 1
4 points

I have a claim started can’t find where to upload my information and receipt

I have a claim started can’t find where to upload my information and receipt

iPhone 14 Pro, iOS 17

Posted on Oct 4, 2023 1:11 AM

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User profile for user: DerekM87
DerekM87
User level: Community Specialist

Posted on Oct 5, 2023 5:38 PM

Hi lesa24,


Are you referring to an iPhone Theft and Loss claim? If so, you should be able to sign into your Apple ID and manage your claim via the 'Start your claim online' link here:


If you have further questions or are unable to upload needed information, contact Apple Support to take a closer look.


Take care.

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User profile for user: DerekM87
DerekM87
User level: Community Specialist

Oct 5, 2023 5:38 PM in response to lesa24

Hi lesa24,


Are you referring to an iPhone Theft and Loss claim? If so, you should be able to sign into your Apple ID and manage your claim via the 'Start your claim online' link here:


If you have further questions or are unable to upload needed information, contact Apple Support to take a closer look.


Take care.

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I have a claim started can’t find where to upload my information and receipt

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