Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Apple honors 2024 App Store Award winners. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

In app purchases pending

iPhone X, iOS 16

Posted on Oct 4, 2023 7:05 AM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2024 4:19 AM

I have a valid card tho and it has money in it and the purchase is still pending

4 replies

May 24, 2024 4:48 PM in response to Ta123ta

Hello, today the same thing has happened to me. The amount has been charged from my bank account.

i did not intend to purchase it & it happened by mistake. Now i want to refund but when i am going to check apple history its showing as PENDING.

what should I do ?? Please help..i might die or get mentally unstable due to this because the amount is huge.

its for the whole year’s subscription.

PLEASE HELP!

Oct 4, 2023 7:14 AM in response to Mallinson120

Pending purchases indicate a purchase that was unable to be charged successfully to your valid payment method on file or Apple Account balance, as such you are responsible for that purchase, and must allow it to successfully complete before anything else can be done.


If you can't make purchases or update apps, including free apps, you may need to have a valid payment method on file, even if the app you want to download is free.

See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you want use your Apple ID balance, you need to set your Apple ID balance as your default payment.


See also ⤵️

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.

  

If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


In app purchases pending

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.